Cookie Policy

Dear User,

pursuant to Article 13 of EU Regulation no. 679/2016 ("Regulation"), Caleffi S.p.A., as manager of the website: www.caleffionline.com ("Website") hereby reports the cookie policy adopted.

What cookies are and why we use them

Cookies are short text and number files that sites visited by the User send to his/her terminal (usually in the browser) where they are stored and retransmitted to the same sites the next time the same User visits. When browsing a site, the User may also receive cookies on his/her terminal device that are sent by different sites or web servers (so-called third parties), on which some elements (such as, for example, images, maps, sounds, specific links to pages of other domains) present on the site that the User is visiting may reside. They can be used for different purposes (e.g. carrying out computer authentication, session monitoring, storing information on specific configurations concerning users accessing the server, etc.).

Cookies can be classified respectively according to the entities that use them (first and third party cookies) or according to their function (technical, analytical and profiling cookies).

First-party cookies: these are installed by the operator of the Site (also known as the "publisher").

Third-party cookies: these are installed on the User's terminal equipment by a site other than the one being visited.

In general, cookies can be deactivated completely in your browser at any time.

What cookies are installed on this site?

You can change your browser settings at any time to disable cookies that you do not wish to provide. The procedure is simple and varies depending on the browser you are using. Please note that blocking certain cookies may cause malfunctions when browsing the site. Below you will find how to deactivate cookies on the main browsers:

Deactivate cookies on Mozilla Firefox
Deactivate cookies on Internet Explorer
Deactivate cookies on Google Chrome
Deactivate cookies on Apple Safari

Keeping your personal data 100% secure and giving you total control over it is one of our priorities. Below you will find a summary of the key points of our Privacy Policy, but we suggest you read the document in its entirety.

  • If you wish to view, amend or delete any data in our possession, please contact us click here
  • If at any time you are interested or have questions about how we handle your and your users' personal information, please contact us click here[Editor's note: It is suggested that this should be brought into line with what is contained in the information notice where Article 6 indicates the address privacy@caleffionline.it for the exercise of data subjects' rights]. 

Direct technical cookies

These are cookies that serve to carry out navigation or to provide a service requested by the user. They are not used for any other purpose and are normally installed directly by the website owner. For example, these cookies are used to enable the purchasing process, control the security aspects of the web, share site content through social networks
Without the use of these cookies, some operations and functionalities of the site might not work or would be more complex.

  • Session cookies: are cookies used by our site to store your browsing session. For example, they are used to identify your shopping cart. These cookies are deleted once you close your browser.
  • Persistent cookies: these are cookies that have a predefined lifetime and remain installed even when you leave your browser. For example, cookies that are used to keep your username and password stored.

For more information on the types of technical cookies used visit this page

 

Analytical cookies

These cookies are used to measure the number of users who visit our site and to carry out statistical analysis of how these users use our site.
We use this data to improve the products and services we offer on our site and to provide you with a better and more effective shopping experience. For example:

  • the measurement of the number of unique visitors for each page/section, which is used to count the number of times the site is visited by a user and the first and last time of their visit. This helps us to understand the most successful categories but also to analyse those pages that show problems, in order to improve the content and offer, enabling the user to have a better shopping experience and a satisfactory service.
  • analysing the dates and times of user access to our website in order to avoid data overload and ensure smooth user navigation.
  • traffic source analysis, which records the origin of users. This allows us to understand where our users come from: for example, if they found us by typing in our web address directly, if they searched for us on a search engine or for example if they clicked on a site that contained one of our banners. This analysis allows us to evaluate the performance of our advertising campaigns in order to improve the content and provide you with better information and offers.

This site does not use direct analysis cookies, only technical cookies


Direct profiling cookies

profiling cookies are aimed at creating profiles relating to the user and are used in order to provide advertising messages in line with the preferences expressed by the same user. These cookies allow the management, in the most effective way possible, of the advertising spaces in which our site may be contained and allow the user to show personalised messages according to their behaviour. Retargeting and remarketing campaigns, for example, refer to these cookies.

This site does not use direct profiling cookies, only technical cookies.

 

 

Third-party cookies

Criteo: Criteo's retargeting and remarketing platform collects and stores through its cookies anonymous information about your browsing habits on our website www.caleffionline.com showing you products you have viewed while browsing other sites. This data will not be used to personally identify you as a visitor to this website.
Criteo cookies can be triggered by a number of domains, including 360yeld.com, adform.net, adnxs.com,advertising.com,angsrvr.com,casalemedia.com,contextweb.com,facebook.com,outbrain.com,liadm.com. The data obtained will be used to improve our offer, without any other use or disclosure to third parties. If you would like to disable this type of behavioural advertising and information about Criteo's technology, please visit
 this page.

Google:Google offers a number of products to help us administer our ads and websites; including AdSense, AdWords and Google Analytics. When you visit our website some cookies may be sent to your browser. These cookies may be enabled to enable Google's services to serve as a measure of our services and reporting of results. For more information on the types of cookies used by Google, please visit this page.
Google Analytics is an analysis tool that helps us understand how users interact with our site
www.caleffionline.com .For more information on the cookies used by Google Analytics, please visit this page.

Tradedobuler:These cookies are used by Tradedoubler's advertising network to measure the effectiveness of caleffionline's marketing campaigns and serve to show personalised ads on other websites. To find out more, visit this page.

Typeform:through the page www.caleffionline.it/lineacortese you can fill in a small satisfaction questionnaire that is used by us in order to provide you with a better service and to collect your requests. The questionnaire is totally anonymous and data collection is handled by Typeform. To consult their privacy policy, visit this page. 

Zendesk: Our chat service, when used, sets cookies to store and identify a device over several visits. It also allows you to remember to disable it and stop using cookies.For an overview of Zendesk, visit, visita this page.

Facebook: We use Facebook cookies to understand the effectiveness of our advertising campaigns on Facebook and to compare the performance of these campaigns with ads on other websites and applications. For more information about Facebook's privacy policy, visit this page.

Google Tag Manager:We use Google Tag Manager to place the other cookies listed in this document on our website and services. For more information about their privacy policy, please visit this page

Optinmoster:We use optinmosters to propose personalised content based on your behaviour within our site. For more information about their privacy policy, please visit this page

FURTHER INFORMATION ON THE PROCESSING OF PERSONAL DATA CARRIED OUT ON THE SITE

For further information on the processing of personal data collected on this site carried out by Caleffi SpA, please consult the information provided pursuant to Article 13 of EU Regulation no. 67972016 at the following link