faq
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- Payments and safety
Payments and safety
It is possible that the authorization to pay with your credit card does not go through on the first attempt. The non-authorisation of your credit card may depend on several reasons:
- Incorrect card number
- Incorrect expiry date
- Insufficient funds in the Credit Card
- Address associated with the payment method that does not coincide with the data held by the bank
- The order exceeds the expenditure limit
- Credit institution specific policies on purchases made electronically or over the Internet
Non-authorisation shall not be charged. In case of rejected payments we advise you to access the contact form (click here the link): we will be happy to provide a solution that allows you to buy the products you want.
